How Tidal Media Co. collects, uses, and protects information when you visit this website or work with us.
Last updated: October 2026
This Privacy Policy explains how Tidal Media Co. (“Tidal Media Co.,” “we,” “us”) handles information when you visit tidalmediaco.com, contact us, book a call, or work with us. We are a video production and social media marketing company based in Temecula, California.
Information you give us. If you fill out a form, book a call, send us an email, call or text us, or complete an onboarding form, we collect what you share with us. That usually includes your name, email address, phone number, business name, and details about your project or goals.
Information collected automatically. When you visit our website, our site and the services we use may automatically collect technical information such as your IP address, browser and device type, the pages you view, the page that referred you, and the date and time of your visit.
We use cookies and similar technologies to make the site work and to understand how it is used. We also use the Meta Pixel, a tool provided by Meta Platforms (Facebook and Instagram). The Meta Pixel can collect information about your visit and the actions you take on our site, such as the pages you view and whether you book a call. That information is sent to Meta, which we use to measure and improve our advertising and to show our ads to people who may be interested in our services. Meta’s use of that information is governed by Meta’s own policies.
Some pages also load content from other services, such as web fonts from Google and our Instagram posts through a third-party feed service. When your browser loads that content, those services may receive information such as your IP address.
You can block or delete cookies in your browser settings, though parts of the site may not work as expected if you do. You can control how Meta uses your information for ads in your Facebook and Instagram ad settings. You can also use industry opt-out tools such as optout.aboutads.info and optout.networkadvertising.org.
We share information with service providers that help us run our business, such as website hosting, scheduling, email, payment, and advertising platforms, and only as needed for them to provide those services. We may also share information if the law requires it, to protect our rights or the safety of others, or as part of a sale or transfer of our business.
We do not sell your personal information in exchange for money. Be aware that some privacy laws treat the use of advertising tools like the Meta Pixel as a “sale” or “sharing” of information for advertising. See the California section below.
If we work together, you may give us materials such as footage, brand assets, or access to social media and advertising accounts. We use those materials to deliver the work you have asked us to do.
We keep information for as long as we need it for the purposes described above, or as required by law, and then delete or de-identify it where we reasonably can.
We take reasonable steps to protect the information we hold. No website or method of transmission is completely secure, so we cannot guarantee absolute security.
Our website and services are meant for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
If you live in California, you may have the right to ask what personal information we have collected about you, to ask us to delete or correct it, and to opt out of the sale or sharing of your personal information for advertising. You will not be treated unfairly for using these rights. To make a request, contact us using the details below.
Our site links to other websites and services, including Instagram and the sites of our clients. We do not control those sites and are not responsible for their privacy practices.
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page.
Questions or requests about this policy:
Tidal Media Co.
Temecula, CA
hello@tidalmediaco.com
(619) 330-5974
