The terms that apply when you use the Tidal Media Co. website and when you work with us.
Last updated: October 2026
These Terms & Conditions apply to your use of tidalmediaco.com and to the services provided by Tidal Media Co. (“Tidal Media Co.,” “we,” “us”), a video production and social media marketing company based in Temecula, California. By using this website or hiring us, you agree to these terms.
We provide video production, social media content, advertising, and related marketing services. The scope, deliverables, timeline, and fees for each project are set out in a written proposal, invoice, or agreement. If anything in that document conflicts with these terms, the document for your project controls.
Fees and payment schedules are stated in your proposal, invoice, or agreement. Payment is due as stated there. Third-party costs, such as advertising spend paid to platforms like Meta, are described in your proposal or agreement. If an invoice goes unpaid, we may pause work until it is resolved.
To do our work well, we need timely access to the people, locations, materials, and approvals required for your project. You confirm that you have the right to give us any content, logos, music, or other materials you provide, and that you will obtain any permissions or releases needed from people who appear in your videos. Delays on your side may affect timelines.
Ownership and usage rights for finished work, and whether we may show it in our portfolio, are set out in your written agreement. We keep ownership of our own tools, templates, and methods. Third-party materials, such as licensed music or stock footage, may carry their own license terms.
We work hard to deliver strong content and campaigns. Marketing results, such as views, followers, leads, or revenue, depend on many factors outside our control, and we cannot guarantee any specific outcome.
Cancellation, rescheduling, and refund terms are set out in your proposal or agreement.
The content on this website, including text, video, photos, and design, belongs to Tidal Media Co. or its owners and is protected by law. Client names, logos, and work shown on this site belong to those clients. Please do not copy, reuse, or redistribute site content without our written permission.
Please use the site lawfully and do not try to interfere with it, break into it, or misuse it. We may change, suspend, or remove any part of the site at any time.
This site links to other websites and services that we do not own or control. We are not responsible for their content or practices.
This website is provided “as is” and “as available.” To the fullest extent permitted by law, we make no warranties about the website, including that it will always be available, accurate, or error-free.
To the fullest extent permitted by law, Tidal Media Co. will not be liable for indirect, incidental, special, or consequential damages, or for lost profits or revenue, arising from your use of this website or our services. Any limit on our liability for services you hire us to perform is set out in your written agreement.
These terms are governed by the laws of the State of California, without regard to its conflict-of-law rules.
We may update these terms from time to time. When we do, we will change the “Last updated” date at the top of this page. Continuing to use the site after a change means you accept the updated terms.
Questions about these terms:
Tidal Media Co.
Temecula, CA
hello@tidalmediaco.com
(619) 330-5974
